Privacy Policy

1. Introduction and Scope

This Privacy Policy ("Policy") describes how Parlay Playground and its affiliates (collectively "PPLAY," "we," "our," or "us") collect, use, store, share, and protect your personal information when you use our website, applications, products, and services (collectively, the "Services").

We are committed to protecting your privacy and processing your personal data in accordance with applicable data protection laws and blockchain technology best practices. This Policy applies to all users of our Services, including visitors, registered users, and token holders.

By accessing or using our Services, you acknowledge that you have read, understood, and agree to the practices described in this Policy. If you do not agree with our practices, please do not access or use our Services.

2. Information We Collect

2.1 Information You Provide Directly

We may collect the following types of information that you voluntarily provide to us:

• Account information: When you create an account, we collect your email address, username, password, and blockchain wallet addresses.
• Profile information: Information you provide in your user profile, including display name, profile picture, bio, and social media handles.
• Communications: Information you provide when you contact us for support, participate in surveys, or communicate with other users through our platform.
• Transaction information: Details about transactions you make through our Services, including wallet addresses, transaction hashes, and transaction history.
• KYC/AML information: Where required by applicable law, we may collect information necessary to verify your identity, such as government identification documents, proof of address, or other documentation.

2.2 Information We Collect Automatically

When you use our Services, we may automatically collect certain information, including:

• Device information: Information about your device, including IP address, device type, unique device identifiers, operating system, browser type, and mobile network information.
• Usage information: How you use our Services, including pages visited, features used, actions taken, time spent on the platform, and referring/exit pages.
• Cookies and similar technologies: Information collected through cookies, web beacons, and similar technologies about your preferences, settings, and online behaviors. For more information, please see our Cookie Policy.
• Blockchain information: Public blockchain data related to your wallet address and on-chain transactions, which by the nature of blockchain technology is publicly accessible.
• Location information: General location information (such as city and country) inferred from your IP address.

3. How We Use Your Information

We use the information we collect for various purposes, including:

3.1 Service Provision and Improvement

• Providing, maintaining, and improving our Services
• Processing transactions and managing your account
• Personalizing your experience and content
• Developing new products, services, and features
• Conducting research and analytics to improve our Services

3.2 Communication

• Responding to your inquiries and support requests
• Sending administrative messages, updates, and security alerts
• Providing information about new features, promotions, and events (with your consent where required)
• Facilitating communication between users (where applicable)

3.3 Security and Compliance

• Protecting against fraudulent, unauthorized, or illegal activity
• Enforcing our Terms of Service and other policies
• Verifying your identity where required
• Complying with legal obligations, including KYC/AML requirements where applicable
• Resolving disputes and troubleshooting problems

We process your personal data based on one or more of the following legal grounds:

• Performance of a contract when we provide services you request
• Our legitimate interests, which do not override your data protection interests
• Compliance with legal obligations
• Your consent, where applicable

4. How We Share Your Information

We may share your information with the following categories of recipients:

4.1 Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as hosting, data analysis, payment processing, customer service, and marketing assistance. These service providers are contractually obligated to use your information only for the purposes of providing services to us and in accordance with this Policy.

4.2 Business Partners

We may share your information with business partners with whom we jointly offer products or services, or whose products or services may be of interest to you. These partners are bound by confidentiality obligations and are prohibited from using your information for any purpose other than as described in this Policy.

4.3 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency). We may also disclose your information to:

• Enforce our Terms of Service and other agreements
• Protect and defend our rights or property
• Prevent or investigate possible wrongdoing in connection with the Services
• Protect the personal safety of users of the Services or the public

4.4 Business Transfers

In the event of a merger, acquisition, bankruptcy, dissolution, reorganization, or similar transaction or proceeding, we may transfer or share your information to the successor entity or as part of the transaction, provided that such entity will continue to be bound by this Policy.

4.5 Public Blockchain Data

Due to the inherent transparency of blockchain networks, certain transaction data (such as wallet addresses and transaction details) are publicly accessible. This public data is not controlled by us and persists independent of our Services.

4.6 With Your Consent

We may share your information with other parties when you have consented to or directed us to share the information.

5. Data Retention and Security

5.1 Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Policy, unless a longer retention period is required or permitted by law. We determine the appropriate retention period based on:

• The amount, nature, and sensitivity of the personal information
• The potential risk of harm from unauthorized use or disclosure
• The purposes for which we process the data and whether we can achieve those purposes through other means
• Applicable legal, regulatory, tax, accounting, or other requirements

When we no longer need your personal information, we will securely delete or anonymize it. In some circumstances, we may anonymize your information so that it can no longer be associated with you, in which case we may use such information without further notice to you.

5.2 Data Security

We implement appropriate technical and organizational measures to protect your personal information against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access. These measures include:

• Encryption of sensitive data in transit and at rest
• Implementation of access controls and authentication mechanisms
• Regular security assessments and penetration testing
• Monitoring for suspicious activities
• Employee training and confidentiality agreements

While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security. If you have reason to believe that your interaction with us is no longer secure, please contact us immediately.

6. Your Rights and Choices

Depending on your jurisdiction, you may have certain rights regarding your personal information, including:

• Access: The right to know what personal information we hold about you and to obtain a copy of it.
• Rectification: The right to correct inaccurate or incomplete personal information.
• Erasure: The right to request the deletion of your personal information in certain circumstances.
• Restriction: The right to request that we limit how we use your personal information.
• Data Portability: The right to receive your personal information in a structured, commonly used, and machine-readable format.
• Objection: The right to object to the processing of your personal information in certain circumstances.
• Withdraw Consent: Where processing is based on consent, the right to withdraw that consent at any time.
• Lodge a Complaint: The right to lodge a complaint with a supervisory authority.

To exercise any of these rights, please contact us using the information provided in the "Contact Us" section. We will respond to your request within the time period required by applicable law. Please note that certain information may be exempt from such requests under applicable law.

6.1 Account Settings

You can update certain information through your account settings. You are responsible for keeping your personal information up-to-date.

6.2 Marketing Communications

You can opt out of receiving promotional communications from us by following the unsubscribe instructions included in these communications or by contacting us. Please note that even if you opt out of receiving promotional communications, we may still send you non-promotional communications, such as those related to your account or our ongoing business relations.

6.3 Cookies and Similar Technologies

Most web browsers are set to accept cookies by default. You can usually choose to set your browser to remove or reject cookies. Please note that if you choose to remove or reject cookies, this could affect the availability and functionality of our Services. For more information, please see our Cookie Policy.

7. Children's Privacy

Our Services are not directed to children under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe we have collected information from your child, please contact us so that we can delete the information.

8. International Data Transfers

We operate globally and may transfer your personal information to countries other than your country of residence, including the United States and other countries where we or our service providers operate. These countries may have data protection rules that are different from those of your country.

When we transfer personal information across borders, we take appropriate safeguards to ensure that your personal information receives an adequate level of protection wherever it is processed. These safeguards may include:

• Entering into Standard Contractual Clauses approved by the European Commission
• Relying on adequacy decisions by the European Commission
• Implementing binding corporate rules
• Obtaining your explicit consent where appropriate

By using our Services, you consent to the transfer of your personal information to countries that may not provide the same level of data protection as your country of residence.

9. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the new Policy on this page and updating the "Last Updated" date at the top of this Policy. We encourage you to review this Policy periodically for any changes. Your continued use of the Services after any changes to this Policy will constitute your acceptance of such changes.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact our Data Protection Officer through our website contact form.

We will respond to your inquiry within 30 days.